Using Search Insights
See what visitors searched and which queries found nothing.
Open Insights in the sidebar, then Search insights. It lists queries on this help center, how often they were used, and how many returned no articles. Near-duplicate spellings (like isn’t / isnt) are grouped.
Use Fix these first for no-result queries. Write article starts a draft from that search. Assign article adds their phrasing to an existing published article so search can find it. Ignore hides spam or one-off junk from the fix queue.
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