Knowledge Base

Write, organize, and publish articles.

• Creating and publishing an article

  Write in the editor, save a draft, then publish when it is ready.

• Adding images to an article

  Upload, paste, or drop an image. Desk stores it for this help center.

• Organizing articles into categories

  Categories are the topics customers browse on your help center.

• Managing drafts

  Filter the article list to finish unpublished work.