Getting started with Orstrax Desk

Orstrax Desk is the place you run customer help: a public knowledge base, a contact form, and a staff inbox for tickets.

After you create an account, Desk walks you through setup for your help center. Tickets, articles, and branding stay inside that help center.

First hour

• Open Settings → Branding and add your help center name, logo, and colors.
• Add a category on the Articles page, then write and publish an article.
• Set email fields in Settings → Email & notifications.
• On Pro, invite teammates from Team.
• Preview the public site from Branding (Open help center) or Articles (View published help).

You can skip optional setup steps. A short checklist can stay on the Overview dashboard until you dismiss it.