Switching between products with Working in
Change which help center you are editing without mixing data.
Working in sits in the Desk sidebar on desktop, and in the menu on mobile. It shows the help center you are editing. If you belong to more than one, open the menu and choose another product to load that center’s tickets, articles, branding, and team.
Most accounts have a single help center, so Working in simply names that product. Opening the public help center from Branding or Articles does not change which product you are working in.
If a page still looks like another product after switching, refresh once. Desk does not keep the previous product’s tickets or drafts on screen.
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