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Account and settings

Workspace, support, branding, domains, and more live under Settings.

Open Settings from the sidebar for a directory of categories: Workspace (name and timezone), Support (intake, topics, statuses, assignment), Follow-ups & response goals, Help center (public or private access, workspace mode, chat widget), Embedded (Help inside your own app), Email & notifications, Branding, Domains, and Integrations (API credentials).

Your personal name, email, and customer reply signature live under Account.

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