Creating your help center
Your help center is created during setup after you create an account.
Creating an account does not create a help center by itself. Next, Desk opens setup. On the first step you choose a company or product name and a Desk address slug, then choose Create help center.
Your first help center is included on Free — creating it is part of setup, not a Pro feature. The public address is desk.orstrax.io/your-slug. Support email starts as your account email; you can confirm it later in setup or in Settings → Email.
Free includes one help center. Additional help centers are a Pro capability; Desk does not currently offer a self-serve button to add another. If you need another center, contact Orstrax from this help center. A custom domain is also optional on Pro and can be connected later from Settings → Domains.
If your account already belongs to more than one help center, use Working in in the sidebar (or the mobile menu) to switch. Customers reach each help center by its own address.
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