Getting started with Orstrax Orderflow

Install Orstrax Orderflow from Shopify and you’ll land in a short setup for that store. Skip anything optional and come back to it later.

[SCREENSHOT NEEDED — Orderflow onboarding first screen after a fresh Shopify install, showing setup steps (connection, import, statuses, email, lookup)]

Install Orderflow

Install the app from the Shopify App Store on the store you want to manage. Shopify will ask you to approve the permissions Orderflow needs: reading and updating orders, showing customer names and emails on those orders, reading products for line-item photos, and (if you add lookup) creating or updating a Shopify page.

Don’t start a brand-new install by typing your .myshopify.com address on orderflow.orstrax.io. That reconnect form is for stores that already have the app.

First-time setup

Setup walks you through:

• confirming the Shopify connection
• importing recent orders
• choosing starter statuses
• setting the From name and reply-to address for customer email
• optionally turning on proof review
• adding customer order lookup on a dedicated Shopify page (not your homepage)

You can skip optional steps and finish them later from the dashboard.

After setup

Open Orders and start the queue. Website Lookup Form, Status Actions, Message Templates, and Settings stay in the sidebar.