Orders

• Working the Orders queue

  Update an order, open details, sync from Shopify, and see Ship by dates on the Orders list.

• Searching and filtering orders

  Search the queue, filter by fulfillment and status, and sort by Ship by or order number.

• Saving a view of the Orders queue

  Save the filters and sort you reuse so the team can open the same queue later.

• Setting a Ship by date

  Set Ship by on an order, fill a missing date from Shopify, and filter the queue by today, this week, or later.

• Customer messages, internal notes, and attachments

  Add a customer-facing message, an internal note, and files on an order without mixing the two.

• Reviewing order activity

  See what changed on an order, including status, proofs, and messages.