Product
One desk. Every product. Your brand.
Most support tools ask customers to enter the vendor’s world. Desk does the reverse: each product keeps a help center that looks and answers like that product, while your team runs them together.
Help centers
A public home for articles, search, and contact — on a Desk address today, or your own domain when you need it.
Knowledge bases
Organize answers your customers can find on their own. Draft privately, publish when you’re ready.
Tickets
Contact forms become conversations your team can assign, reply to, and resolve — with notes that stay internal.
Working in
Switch between the products you support without losing context. Each help center stays its own world.